6812 West Lake St., St. Louis Park, MN 55426 | Phone: 952-925-4899

Client Services

FOOD SHELF

STEP provides confidential food shelf services to those in need residing in St. Louis Park.

STEP requests residents make an appointment to use the food shelf by calling 952-925-4899.

Services are delivered by licensed social workers and STEP volunteers.

STEP requests a picture ID and verification of St. Louis Park address at the initial appointment and annually thereafter; postmarked within past 30 days.

Acceptable Address Verifications Include the Following:

  • Utility bill, lease, official mail from county, state, or federal government, current lease, or a medical bill
  • A driver’s license is not an acceptable verification of address

In response to the pandemic, STEP has shifted to a no-contact order pick-up. Clients call 952-925-4899 during STEP’s open hours to make their personalized order and arrange the time to pick up the groceries at the back of the building. When picking up groceries, a face mask must be worn. Up to two weeks worth of groceries are provided per visit.

STEP will resume in person shopping where clients may pick out their own groceries once pandemic conditions allow it to be done safely.

STEP also provides product that is kosher. In addition, for those households who keep kosher, a grocery store gift card for meat for Shabbat is provided.

Households may come up to twice a month, except for November and December when visits are limited to once a month. (Additional food provided during those visits.)

Emergency food (1 bag of nonperishable goods, bread, meat, and shelf stable milk) is available to those who walk in or to those who cannot make an appointment.

Homeless youth who drop in will be given emergency food. The individual is encouraged to meet with a STEP social worker to address any service needs not currently being met by other community providers.

STEP social workers welcome calls from school district personnel to address an emergency food need of students even if the student resides outside of St. Louis Park.

Step Reserves The Right To Deny Shopping Services To Individuals Under These Circumstances:

  • The individual is under the influence of drugs or alcohol and a detriment to themselves or STEP volunteers/staff.
  • An individual is demonstrating abusive or threatening behavior
  • The individual demonstrates a pattern of disruptive behavior and disregard for food shelf policies and procedures.
  • Clients who live outside of St. Louis Park will be allowed to shop on a limited basis and referred to the food shelf in the city of residency.

Monthly Food Delivery

A homebound individual or someone recovering from a medical procedure may request STEP provide a food delivery. Those requesting this service must be assessed by a STEP social worker. An exception will be made for those referred by an emergency responder or hospital social worker. STEP can only provide this service one time each month. Please call 952-925-4899 and ask to speak to a STEP social worker.

CLOTHES CLOSET

STEP has suspended its clothing program due to pandemic conditions and facility limitations.

STEP will not accept donations of clothing until further notice. Thank you for your understanding and cooperation.

Step Provides A Free Clothes Closet To Step Clients.

STEP looks forward to resuming the clothing program once conditions allow.
    • Residents must register with a STEP social worker prior to accessing the service. STEP requests annual address verification in the form of a current lease, medical bill, utility bill, or mail from city, county, state or federal government. Mail must be postmarked within past 30 days.
    • STEP offers gently used clothing for children and adults.
    • STEP does not offer household items or furniture.
    • Bedding and linens are occasionally available.
    • Seasonal donations from the community are welcomed.

Coats and Winter Wear

  • During October, STEP provides winter coats and other winter-wear items to residents in need living in St. Louis Park.
  • This program is in partnership with the Coats for Kids Program sponsored by Pilgrim’s Cleaners. Donations from the community are also welcomed.

SOCIAL WORK

STEP’s three professional social workers deliver services to clients. Social workers abide by a set of values and a code of ethics when delivering services. Social work relationships are built with regard for individual worth and dignity, the rights for clients to make decisions, assisting clients with resources, working to make institutions responsive to human needs and a respect for diversity. Social workers are trained to work with general populations with an array of issues. Clients come to STEP with concerns of domestic violence, chemical health, mental health, family and parenting, grief and loss, employment, financial needs, housing and access to community resources.

Karen Clara, LSW Karen@stepslp.org
Paige Cosner, LISW Paige@stepslp.org
Theresa Anderson, Case Worker theresa@stepslp.org
Jessie Billiet, LSW jessie@stepslp.org

RENTAL ASSISTANCE

RENTAL ASSISTANCE

STEP provides crisis rent assistance on a case by case basis for those St. Louis Park residents at risk of losing their housing due to a financial emergency. Please call STEP’s emergency assistance line at 952-234-4323 to see if you are eligible.

Emergency Rental Assistance

STEP is providing rent assistance for residents of St. Louis Park who have an unexpected crisis and cannot pay rent. The crisis must be resolvable with the ability to pay next month’s rent. Documentation will be requested at the time of application. Rent assistance is limited to 1 month’s rent. For questions, please call STEP’s emergency assistance line at 952-234-4323.

Priority is given to those with gross incomes at or below 50% area medium income. Please see below chart.

Mortgage Assistance

Please call 211 for mortgage assistance resources.

Transportation

STEP provides bus passes or fuel cards on a limited basis for employment purposes to those who are experiencing a transportation crisis.

Counseling and Referral Services

STEP’s four professional social workers deliver services to clients. Social workers abide by a set of values and a code of ethics when delivering services. Social work relationships are built with regard for individual worth and dignity, the rights for clients to make decisions, assisting clients with resources, working to make institutions responsive to human needs and a respect for diversity. Social workers are trained to work with general populations with an array of issues. Clients come to STEP with concerns of domestic violence, chemical health, mental health, family and parenting, grief and loss, employment, financial needs, housing and access to community resources.

Karen Clara, LSW Karen@stepslp.org
Paige Cosner, LISW Paige@stepslp.org
Theresa Anderson, Case Worker theresa@stepslp.org
Jessie Billiet, LSW jessie@stepslp.org

COMMUNITY RESOURCES

General Information

2-1-1 United Way (free and confidential health and human services information) 211 or 651-291-0211 or https://www.211unitedway.org/ or Text your zip code to 898-211 (M-F 8am-7pm)

Coronavirus (Covid 19) Resources

COVID-19 VACCINE INFORMATION:

*Please know that all COVID-19 vaccinations are FREE to everyone.  They may ask for your insurance for billing, but you do not need to provide it*

+ https://vaccineconnector.mn.gov/en-US/  

+ FAQs and registration information https://www.hennepin.us/residents/health-medical/COVID-19-vaccination

+ Community Care Clinics of MN: Has daily walk-in hours posted on https://www.facebook.com/CCCOFMN/.  Dress appropriately as lines are outside.  May update FB if there are no lines.

+ Places to check to see if they have available appointments on their websites: HyVee, Walgreens, Costco, CVS, Cub, or check

https://mn.gov/covid19/vaccine/find-vaccine/locations/index.jsp

COVID-19 TESTING SITES
https://mn.gov/covid19/get-tested/testing-locations/index.jsp

CRISIS HOTLINES

  • Crisis Connection (confidential crisis hotline open 24 hours a day 7 days per week) 612-379-6363
  • Minnesota Day One Crisis Hotline (network of domestic violence and sexual assault community programs) – Crisis Hotline call 1-866-223-1111 www.dayoneservices.org
  • Cornerstone (domestic violence services) 1-866-223-1111
  • Crisis Nursery (crisis service for families with young children) 763-591-0100 www.crisisnursery.org
  • Sexual Violence Center (sexual assault hotline open 24 hours a day 7 days per week) 612-871-5111 www.sexualviolencecenter.org

SUICIDE PREVENTION AND SUPPORT

IF YOU OR SOMEONE YOU KNOW IS IN CRISIS AND IN NEED OF IMMEDIATE ASSISTANCE, THE FOLLOWING RESOURCES CAN HELP:

Energy Assistance

Food Assistance

  • Fare For All – low cost monthly food packages 1-800-582-4291 or www.fareforall.orgwww.fareforall.org
  • WIC-women, infants, and children food and nutrition program for pregnant or nursing mothers and children up to age 6. 612-348-6810 or http://www.health.state.mn.us/wic
  • MAC- Mother’s and Children food program-651-484-8241 or www.health.state.mn.us
  • NAPS- nutrition program for income eligible adults 60 years and older, 651-484-8241 or http://www.health.state.mn.us/divs/fh/csfp/
  • SNAP-food support for financially eligible individuals and families, food support help line 1-888-711-1151 or click here
    Central Clinic (free clinic for children and teens) 952-993-1100
  • St Mary’s Clinics (income eligible persons who are uninsured) 651-287-7777

Hennepin County Economic Assistance and/or Emergency Assistance

Housing

  • 2021 Kids in the Park Rental Assistance Program-This program is designed to be a shallow rent subsidy program to assist low-income households with children attending school in St. Louis Park. Applications submitted by 4:30 p.m., October 22, 2021 will be considered first.
  • HousingLink (internet housing search including a subsidized housing list) www.housinglink.org
  • HOME Line (tenant’s rights organization) 612-728-5767 or www.homelinemn.org
  • Shelter services (discuss options with Hennepin County shelter team) 612-348-9410

Legal

  • Legal Aid (professional legal services for financially eligible individuals), 612-334-5970 or www.mylegalaid.org
  • Mid-Minnesota Legal Aid (MMLA) – MMLA’s government Benefits Unit and Immigration Law Project are available to answer questions from immigrants about public charge issues. For assistance, community members can call Legal Aid at 612-332-1441 or 1-800-292-4150 during MMLA’s intake hours (Mon-Fri 9:30 AM-11:30 AM, 1:30 PM-3:30 PM). Language services are available for all callers.

Senior

SEASONAL PROGRAMS

Back to School Program

Registration for STEP’s Back to School Program is July 25-August 24. Children must live in St. Louis Park or attend a St. Louis Park school to receive school supplies. Please select an appointment time from the options given and provide information for each child you are registering. School supplies pickup will be in the gym at Central Community Center (6300 Walker St, St. Louis Park, MN 55416).

St. Louis Park Middle School students will receive their school supplies through the middle school, but should still use this registration sheet. Middle school students who live in St. Louis Park but attend a different school will receive their school supplies at Central Community Center.

You can register your child in one of two ways:

1. Complete the registration form online July 25-August 24:

STEP School Supply Registration

OR

2. Call STEP (952-925-4899) and register July 25-August 24 during business hours:

Mon, Wed, Thurs 8am – 3:30pm;
Tuesday 12:30pm – 7:00pm;
Friday 8am – 11:00am

 

 

Registración para el Programa de Regreso a la Escuela de STEP es el 25 de julio-24 de agosto. Los niños tienen que vivir en St. Louis Park o asistir a una escuela en St. Louis Park para recibir los útiles de la escuela. Por favor, elige un horario de cita de las opciones dadas y provee la información para cada niño que esta registrando. El lugar de recoger los útiles es el gimnasio en Central Community Center (6300 Walker St, St. Louis Park, MN 55416). Cubrebocas son requeridas para entrar.

Los niños de grados 6-8 que van a la escuela St. Louis Park Middle School recibirán sus útiles a través de la escuela, pero todavía deben registrarse aquí. Estudiantes en grado 6-8 que NO asisten a la Middle School de St. Louis Park recibirán sus útiles en Central y deben hacer sita.

Se puede registrar su hijo una de las dos formas:

1. Completar la aplicación por el internet antes del 24 de agosto:

STEP Registración para útiles escolares

2. Llame a STEP (952-925-4899) y regístrese el 25 de julio al 24 de agosto durante los horarios de oficina: 

Lunes, Miércoles, Jueves 8am – 3:30pm;
Martes 12:30pm – 7:00pm;
Viernes 8am – 11:00am

 

Holiday Food

STEP provides holiday food during the month of November as part of our food shelf experience. Interested parties must make a food shelf appointment for curbside pickup during the month of November.

 

Toy Distribution Program

In December, STEP provides new toys and Target gift cards to St. Louis Park Children.

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